Oben Electric Introduces 24/7 Customer Support Service: In a major step to boost customer satisfaction and strengthen its after-sales ecosystem, Oben Electric, one of India’s fast-growing electric two-wheeler manufacturers, has launched 24/7 customer support services. This initiative ensures round-the-clock assistance for its customers, addressing queries, technical issues, breakdowns, and maintenance-related concerns at any time of the day. As EV adoption increases across India, customer support is becoming a key differentiator—and Oben Electric is clearly setting new benchmarks.
The launch of this 24×7 support service demonstrates Oben’s commitment to offering not just innovative electric vehicles but also an exceptional ownership experience. With increasing EV penetration in urban and tier-2 cities, having continuous customer assistance is crucial for first-time EV users. The service is expected to offer quick resolution, live tracking of service status, and direct helpline access via phone, app, or website. This move aims to build trust, reduce downtime, and improve overall satisfaction, especially for users relying on their EVs for daily commutes.
Oben Electric’s support service is not just reactive but also proactive in nature, with regular maintenance alerts, rider tips, software update notifications, and access to roadside assistance. This level of care shows Oben’s foresight in competing with major players in the EV segment. It also reinforces the company’s mission of promoting a seamless electric mobility experience across the country. Now, let’s explore what Oben Electric offers in terms of vehicle specifications, design, performance, pricing, and more.
Specifications of Oben Electric Bikes
| Specification | Details |
|---|---|
| Battery Capacity | 4.4 kWh Lithium-ion |
| Range (IDC) | Up to 200 km per charge |
| Charging Time | Approx. 2 hours (0-80%) with fast charger |
| Top Speed | 100 km/h |
| Motor Power | 10 kW (Peak) PMSM Motor |
| Acceleration | 0-40 km/h in 3 seconds |
| Suspension | Telescopic (Front), Mono-shock (Rear) |
| Brakes | Disc with CBS |
| Wheel Size | 17-inch alloy wheels |
| Connectivity | App support, OTA updates, GPS |
Features of Oben Electric Vehicles
- Smart App Integration: Users can track location, battery status, and get diagnostic alerts directly on their smartphone.
- Over-the-Air (OTA) Updates: Software enhancements and bug fixes delivered remotely.
- Eco, City & Sport Modes: Adjustable riding modes for efficiency or performance.
- Regenerative Braking: Recovers energy during braking for extended range.
- LED Lighting: All-LED setup for headlamp, tail lamp, and indicators.
Also read: 2025 Range Rover Sport SV Review: The Most Powerful Range Rover Ever Made
Performance That Matches City Needs
Oben Electric bikes are built with urban commuting in mind, delivering smooth torque, minimal vibrations, and swift acceleration. The 0–40 km/h pickup in under 3 seconds makes it ideal for quick traffic escapes. Despite being electric, it doesn’t compromise on top-end performance either, clocking in at 100 km/h—enough for city and occasional highway use. The suspension setup handles potholes and speed bumps well, ensuring a stable ride.
Battery management is another highlight. The advanced thermal management system maintains battery temperature stability, ensuring long-term durability. Combined with the regenerative braking system, users get higher efficiency and fewer energy losses during rides.
Design: Stylish and Aerodynamic
Oben Electric bikes feature a modern, sporty design with clean lines, bold LED DRLs, and muscular side panels. The overall look is inspired by streetfighters, giving it an edge over typical EV scooters. The instrument cluster is fully digital, offering real-time information on speed, battery status, ride mode, and navigation.
The seat is ergonomically designed for both rider and pillion comfort, while the ground clearance and wheelbase make it suitable for Indian road conditions. The alloy wheels and aggressive stance add to its street appeal.
Price Details and Variants
Currently, Oben Electric offers its primary model, Oben Rorr, in India with an ex-showroom price starting from ₹1.50 lakh (after FAME-II and state subsidies). Prices may vary depending on state subsidies and optional accessories like fast chargers or connectivity packages.
| Model | Ex-Showroom Price (Approx.) |
|---|---|
| Oben Rorr Base | ₹1.50 lakh |
| Oben Rorr Pro | ₹1.60 lakh |
The bikes are available in multiple color options such as Voltaic Yellow, Magic Black, and Electric Red.
Launch and Availability
Oben Electric’s vehicles are already available in major Indian cities including Bengaluru, Pune, Hyderabad, and Chennai. The brand is rapidly expanding its dealership network to more tier-1 and tier-2 cities. The 24/7 support service has already gone live and is accessible to all existing and new customers through:
- Toll-free helpline number
- Official Oben Electric app
- Website chatbot support
The company plans to enhance this service with multilingual support, AI-driven diagnostics, and on-demand home service options in the coming months.
Oben Electric Introduces 24/7 Customer Support Service Conclusion
With the launch of its 24×7 customer support service, Oben Electric is not only elevating the EV ownership experience but also leading the way in customer-first innovation in India’s electric mobility sector. This move bridges the gap between product and support, ensuring that every Oben rider gets timely assistance whenever required.
By combining strong product offerings with proactive service, Oben Electric is creating a loyal customer base and increasing trust in EVs. As India heads towards a sustainable mobility future, Oben’s dedication to service, performance, and reliability sets a new benchmark for homegrown EV brands.
Oben Electric Introduces 24/7 Customer Support Service FAQs
1. What does Oben Electric’s 24/7 customer support include?
The support includes round-the-clock assistance for technical issues, ride breakdowns, battery queries, app support, and regular maintenance scheduling. It is available via phone, app, and website chatbot.
2. Is Oben Electric’s 24/7 support service free?
Yes, the service is free for all Oben Electric customers. Some extended services like home pick-up or advanced diagnostics may be chargeable in the future.
3. Where is Oben Electric currently available in India?
Oben Electric bikes are available in cities like Bengaluru, Pune, Hyderabad, and Chennai. The company is expanding its dealership network across India.
4. How does the Oben Rorr perform in real-world conditions?
In real-world riding conditions, the Oben Rorr delivers a range of about 120–150 km (depending on mode), smooth ride handling, and quick acceleration ideal for city usage. The battery charges quickly and efficiently with minimal heat loss.
